Sparklike: New Web Form Making Annual Device Maintenance Easy

News, Sparklike devices, Calibration and maintenance

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Posted 28.05.2019

In order to make the calibration and maintenance process of Sparklike devices as smooth us possible, we have added a more detailed form on our website. Like any other valued equipment, Sparklike's non-destructive insulating glass gas fill analyzers – Sparklike Handheld and Sparklike Laser devices – require annual maintenance in order to guarantee extended product life and to give reliable gas measurement results. 

The calibration and maintenance of our devices can be handled in two different locations. Our North American clients can send their Sparklike Handheld devices to Quanex Building Products located in Ohio, USA. Sparklike HQ's in Helsinki, on the other hand, handle the service and maintenance for the rest of the world for both, Sparklike Handheld and the devices within Sparklike Laser product line

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Sparklike Calibration and Maintenance Center is at 
Sparklike HQ in Helsinki, Finland


When filling in the new form on our website, the device operator has the possibility to inform our Calibration and Maintenance Center in more detail why they are sending their Sparklike device to us. Keep reading to find out how to get the most out of our new form!

Fill in the form for annual on-demand calibration and maintenance

 

After entering the basic contact details, the device operator is asked to fill in the Sparklike device serial number, which is a unique identification number given to each device and can be found printed on the device. 

Fill in the form  with your Sparklike device serial number for annual on-demand calibration and maintenance


In the following section, the form is asking why the device operator is sending their Sparklike device for maintenance. 

Fill in the form for annual on-demand calibration and maintenance and tell why you are sending your device to us
In order to further point out reason for the maintenance, the device operator has the opportunity to select different options, which vary from standard yearly calibration to the device's repair service. 

Fill in the form for annual on-demand calibration and maintenance and tell why you are sending your device to us

 

After which, the operator has the opportunity to select a more specific reason for the maintenance. This enables Sparklike Calibration and Maintenance Center Specialists to anticipate the arrival of the device as well as to make all the necessary preparations upfront.

 Fill in the form for annual on-demand calibration and maintenance and tell why you are sending your device to us

Finally, any additional information can be filled in to the message box situated in the end of the form.

Fill in the form for annual on-demand calibration and maintenance and tell why you are sending your device to us

In order to keep reading why the annual calibration and maintenance of quality control equipment is necessary, please click this link. Furthermore, if you would like to find out, what happens during the Sparklike calibration and maintenance service, click this link

 

When designing  this more informative web form, we were aiming to take into the consideration user-friendliness. To that end, we wanted to make sure that the new web form is comprehensive, but also quick to use.” – Fana Immonen, Marketing Manager at Sparklike Oy.              

 

To book a free consultation with Sparklike, 
click the image below

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